ISC Consulting Group
  • 03-Mar-2023 to Until Filled (MST)
  • Information Technology
  • Augusta, GA, USA
  • Full Time

ISC has a potential need for Database Administrators to support our government customer located in Fort Gordon, GA.


  • Provide support to the Systems Operations Center providing Tier 1/2, and Tier 3 (interfacing with external agencies) level support to the administrative network tasks to include touch labor, coordination with the Network Enterprise Center (NEC) or Ground Intelligence Support Agency (GISA) on appropriate tasks, Ticket management, mobile device support, account creation (including applicable documentation), ATCTS support, Linux support, Active Directory support, information assurance vulnerability alert (IAVA) mitigation, Security Technical Implementation Guides (STIGs) applications, maintenance of the quality assurance, testing, development, and production environments.
  • Interact with supported customers and provide good customer relations, while identifying and expediting all VIP tickets (GS 15, COL/O6, CSM (BDE or above), SES, or General Officer).
  • Support both on and off post events with the deployment of and management of a public address system, the executive communication kit (or future variant), projectors, and or similar technologies.
  • May be required to transport COMSEC materials and key COMSEC devices.
  • Responds to all Tier 1 Tickets within 1 business day and resolves or elevates all Tickets within 4 business days. Tier 2 Tickets are resolved within 3 business days upon receipt.
  • Provide SharePoint support by managing permissions, sites web part pages, web part configuration, built-in lists and document libraries, custom lists and libraries, InfoPath forms, workflows and other features and functionality.
  • Provide VTC Administration by setting up, configuring, and monitoring VTC systems and perform basic troubleshooting and support for NIPRNET, SIPRNET and JWICS VTCs.
  • Responsible for writing and/or modifying programming scripts as needed to meet requirements.
  • Required to run various services such as domain controllers, active directory, files shares and group policy as well as perform monthly Security Technical Information Guide (STIG) for all CCoE servers for compliance and produce monthly report.One (1) System Administrator will support desktop environments comprised of both Microsoft and Linux Operating Systems and must be able to perform the following in a Linux environment. Successfully execute essential tools for handling files, directories, command-line environments, and documentation. Operate running systems, including booting into different run levels, identifying processes, starting, and stopping virtual machines, and controlling services.
  • Create and configure file systems and file system attributes, such as permissions, encryption, access control lists and network file systems. Deploy, configure, and maintain systems, including software installation, update, and core services. Manage users and groups, including use of a centralized directory for authentication.
  • Maintain security posture by performing IAVA mitigation on all CAT I, II, and III findings as identified. Provide Tier I Service Desk Desktop Support: Provide production support to include problem resolution, technology moves, new user's configuration and user accounts, hardware builds operating systems, application support desktop/laptop rollouts and administration.
  • Create and maintain Service Desk SOP, and TTPs (CDRL A004). Submit, track and process mobile device requests for the command to include new cell phone requests in accordance with command guidelines on authorizations.
  • Remain abreast of current and future trends in Cloud computing and content virtualization. (ex. AWS, Azure, Google Cloud, VMWare, Citrix).
  • Submit weekly trouble ticket report. Assist the ISSMs in meeting their duties and responsibilities, such as Tenant Security Plan (TSP), RCERT IAVA incidents, and IA training requirement.
  • Conduct IT inventory of all hardware and software components managed/maintained on a quarterly basis. The IT HW/SW inventory will collect specific information required to support in meeting multiple requirements such as Life Cycle Management, the Tenant Security Plan, and other tasking as identified. The information required for the completed IT inventory will be collected through both technical, and physically.
  • Provide an Executive Summary (EXSUM) outlining key points obtained from any meetings to the government.
  • Execute the primary mission set of build, update, configure, develop, and maintain the website, and support the development of custom workflows, web parts, and custom lists, as well as permissions, websites, and other components of a SharePoint farm or other collaboration software, with associated web pages to manage, maintain, and provide dynamic web server environment.
  • Develop custom solutions to meet the supported customer's mission requirements for IT websites, including but not limited to Microsoft IIS, Microsoft server, Apache Server, MySQL, Microsoft SQL and other dynamic services while complying with best business practices, and applicable regulations, e.g. AR 25-1 and AR 25-2.
  • Ensure web site security compliance via Army policies and coordination with Government website testing agencies. These websites are hosted on various platforms including Azure Cloud, private cloud, Windows server 2016 systems, and Linux based systems. There are currently seven (7) systems being maintained on 7 separate servers.


  • Must be Information Assurance Workforce (IAWF) Information Assurance Technical level II (IAT II) certified with at least one (1) baseline certification: CCNA Security; CySA+ **; GICSP; GSEC; Security+ CE; CND; or SSCP.
  • Must possess an active Microsoft Certified Solutions Associate (MCSA) certification or higher at contract start date which shall be maintained throughout the life of the contract.


  • At least 3 years in IA technology or a related area.
  • Must be available by phone or email from 0730-1700, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.


  • Must be a US citizen.
  • Final Top Secret with SCI eligibility (cannot be interim).
ISC Consulting Group
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